Returns Policy

For the Christmas season, we are pleased to offer an extended returns window.

We will arrange an exchange or refund for website purchases made from Monday, 6th October 2025 up until Sunday 4th January 2026*, provided items are returned unused, in their original packaging with no alterations, including security tags and accompanied by the guarantee and proof of purchase. This policy is in addition to your statutory rights.

* Where a complimentary gift card was issued and has been partially or fully redeemed, the extended window does not apply; our standard 14-day website returns policy will apply.

For more details, please visit our returns policy.

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